Terms – for social users

Terms of Service

Last Updated: August 13, 2026

These Terms of Service (“Terms”) govern your use of Social Commerce (“Service”, “we”, “our”, or “us”).

By installing, accessing, or using Social Commerce, you agree to these Terms.

1. Description of the Service

Social Commerce is a software platform designed to help businesses manage social commerce activities, including customer management, social media integrations, messaging, order management, automation, and related features.

Features may vary depending on the version of the software and enabled integrations.

2. User Responsibilities

You are responsible for:

  • Providing accurate information

  • Maintaining the security of your account

  • Maintaining valid social media permissions

  • Using the Service in compliance with applicable laws

  • Obtaining appropriate consent from your customers when required

  • Ensuring that your use of third-party platforms complies with their terms and policies

3. Third-Party Services

Social Commerce may integrate with third-party services including Meta/Facebook, WooCommerce, AI providers, and other platforms.

Your use of those services is subject to their respective terms and policies.

We are not responsible for changes, interruptions, restrictions, or outages caused by third-party services.

4. Facebook Integration

When you connect a Facebook Page, you authorize Social Commerce to access the information and functionality permitted by the permissions granted through Facebook.

You may disconnect your Facebook integration at any time.

Facebook access may stop working if permissions are revoked, tokens expire, or Meta changes its APIs or policies.

5. AI Features

Some Social Commerce features may use third-party AI providers.

AI-generated results may contain errors or inaccuracies.

AI-generated content should be reviewed before being used for customer communication, order processing, or other business decisions.

6. Acceptable Use

You must not use Social Commerce to:

  • Violate applicable laws

  • Abuse or harass users

  • Send unauthorized spam

  • Collect information without appropriate authorization

  • Circumvent third-party platform restrictions

  • Attempt to compromise the security of the Service

  • Use the Service for fraudulent activities

7. Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability.

Features may be changed, updated, suspended, or discontinued when necessary.

8. Intellectual Property

The Social Commerce software, branding, documentation, and related materials are protected by applicable intellectual property laws.

You may not copy, redistribute, or modify the software except as permitted by the applicable license or agreement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, or business losses resulting from the use or inability to use the Service.

10. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on this page.

11. Contact

For questions regarding these Terms:

Email: support@arsyntax.com

Website: https://arsyntax.com/

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